http://www.bromotravelindo.com
Your business will surely be affected during an economic recession. If you don’t find ways to make it ride out the storm, chances are you will have to file for bankruptcy and close. Fortunately, there are things you can do to keep it afloat.
Remember that the heart of every business is customer service. If you give special treatment to your customers, these people will leave feeling satisfied and always come back. This is something that your employees must understand because if they don’t, these individuals will be the first one to go since you have to cut back on your expenses.
One way of doing that is to reeducate your employees. You can hold seminars on customer service or simply give them a refresher course of the products and services that you are offering because this will impress the customer the moment they walk in through the door.
You should also motivate them because good morale always achieves positive results. Being the owner of the business, you should lead by example by rendering longer hours at work. If they see you are doing whatever it takes to stay afloat, they will do the same because again, their jobs are on the line and they could be dismissed if things get worse.
Most businesses think that letting people go is always the first option. You don’t have to make the same mistake when these reductions can be made elsewhere as long as quality is not compromised. If you have to buy things, see if you can get longer credit periods or better rates so large expenses can become smaller ones making it easy to manage.
No comments:
Post a Comment